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4, Houndstone Retail Park, Western Ave, Yeovil BA22 8YQ, UK – 01935 432737
Dropped in last Wednesday to get a bulb changed. One of gents kindly fitted it for me and also throughly cleaned my screen with glass cleaner FOC. Unfortunately when I got home I discovered the wrong bulb had been changed and my main beam had not been replaced as it should have been. I took my vehicle back in and explained to the gent on the desk. It was no problem to gent at the front desk who asked Neil to come and fit a new bulb to my main headlight. All done FOC - bulb and fitting. Neil even spent considerable time trying to fit an FOC bulb to my fog light that needed doing too and was in an inaccessable spot. In addition he also topped up my windscreen washer fluid - may not have cost much but still very few other companies would do that gesture FOC. Thank you Halfords for the excellent friendly service you provide and for making good on a mistake.
I've mainly bought from the bicycle section plus collected online orders. I also bought a bike in the past that was setup and had the free 6 week service. I've given 5 stars because they do some fantastic bikes under their own brands, Carrera and Voodoo for very low prices especially if you get them on offer. They also assemble and do the service for you and my experience of this store is excellent. However on collecting an online order a few months ago it was clear the staff were poorly trained and there was a big delay in finding the item. This caused frustration to me and the customers waiting after me. This was at the collection counter at the back on the ground floor and not the bicycle dept upstairs.
5, Babylon Retail Park, Sherbourne Road, Yeovil BA21 5BT, UK – 0344 332 5269
The store makes very effective use of it's space, and the floor is very well presented. There is a very overbearing smell of rubber and sports equipment, but this is to be expected. Overall a good experience and competitive prices, but the staff were very detached and seemingly uninterested in the customers.
I love this shop it has everything I recommend u go
76 Lyde Rd, Yeovil BA21 5DW, UK – 01935 478478
76 Lyde Rd, Yeovil BA21 5DW, UK – 01935 422000
Very helpful staff
76 Lyde Rd, Yeovil BA21 5DW, UK – 01935 414142
Am absolutely thrilled with my new wetsuit. David Bell was really helpful and knowledgeable (he’s an open water swimmer (which helped!)). He gave me some really good tips on how to put on the wetsuit and getting to try the wetsuit out in their endless pool really helps. Would definitely use Tri-UK again.
I think I must be the most trying customer that Steve and his delightful helpful team has had !! my figure is far from standard over 3 months of open water and triathlon training has changed dramatically - after 5 attempts to find the correct size and keep up with metamorphosis by mail order they sent me to a bespoke maker - that impressive support and help
30 Oxford Rd, Yeovil BA21 5HR, UK – 0371 384 3436
Brought hire car out to us after lorry reversed into our veichle. Excellent service would happily use again if need arises.
Well kept vehicles and friendly staff!